Privacy Policy 

The purpose of this document is to outline how The Merchant Report Pty. Ltd. collects and maintains your business and financial information. It also states how this information is used, updated and made available to those parties eligible to access it. Any reference to "The Merchant Report", "we", "us" or "our" refers to the The Merchant Report Pty. Ltd. ACN 165 707 844.

This Privacy Policy may be updated from time to time, as changes to our operational and corporate structure are made. This Privacy Policy was last updated on 1st November 2013 and is written and enforced in accordance with the National Privacy Principles contained in the Commonwealth Privacy Act 1988.


The Merchant Report will be provided with business information when a user accesses The Merchant Report website or more specifically, creates a new report or amends an existing one. The only identification you have as a user of the website is your username (email) and password. The Merchant Report will maintain and update your username and password as you manage your online account.

What personal or business information do we collect?

When you visit The Merchant Report website, our web applications may record your IP address, the date, time and duration of your visit, the website from which you visit us, the type of computer software used to access our site as well as the web pages you visit or documents you download.

We will also collect any business information (general and financial) that you submit to us via our website, as required for delivery of your report and storage for your future reference.

The Merchant Report does not require your name, the trading name or address of your business to create your report.

How do we collect and store your business information?

We track website visitors using cookies, which are electronic tokens containing small amounts of information that are passed between a web browser and a web server. They are used to maintain session state between pages or to retain information between visits if you return to the website at a later time.

We use cookies to correlate passive activity tracking data as well as to authenticate supply of information such as enquiries and comments to minimise malicious or spam traffic.

All information submitted by you via our website may be recorded using our network server, customer relationship management database or web server. Where external parties are used to maintain data (such as website and database hosting companies) your information may be stored by a company other than The Merchant Report.

Who can access my business information?

The Merchant Report may disclose your information to its employees or contractors inside or outside your country of residence for the purpose of providing services to The Merchant Report. Our employees and contractors who have access to business data obtained through The Merchant Report website are obliged to respect privacy.

We may also disclose your information to governmental agencies or entities, regulatory authorities, or other persons in line with applicable rules, orders, subpoenas, official requests, or similar processes as either required or permitted by applicable law.

Accessing your personal information

You have the right (excluding exceptions outlined in the Privacy Act 1988) to seek access to and update or correct the information we hold about your business. Verification of your identity will be required.


By accessing our website, you consent to The Merchant Report collecting, maintaining, using and disclosing business information about your business.

How to contact us

If you have any questions or complaints about how we collect, use, disclose, manage or store your business information, or would like to request access or changes to the information we hold, please contact us via the CONTACT US page of our website.